Shipping policy

Shipping Policy — Owl Cabinets

Last updated: October 2025

At Owl Cabinets, we’re committed to providing fast, reliable, and affordable delivery for all of our high-quality cabinetry products. We take pride in offering exceptional craftsmanship, unbeatable prices, and dependable nationwide shipping.

Processing & Fulfillment

Orders are processed within 1–3 business days after payment is confirmed.
Once your order ships, you’ll receive a confirmation email with tracking details.
Orders placed on weekends or holidays will be processed on the next business day.

Shipping Method

We currently offer Standard Shipping for all orders.
This ensures safe, consistent, and cost-effective delivery for every cabinet, vanity, and accessory we ship.

Pickup & Warehouse Locations

We have multiple warehouse and distribution centers across the United States to help reduce shipping time and costs.
Your order will typically ship from the nearest available warehouse based on your location and product availability.

Pickup is also available by appointment. Please contact us before placing your order to confirm pickup eligibility and warehouse details.

Our warehouse and distribution centers include:

  • Westmont, Illinois (Headquarters & Main Distribution Center)

  • Chicago, Illinois

  • Charlotte, North Carolina

  • Columbus, Ohio

  • Washington, D.C.

By shipping from the warehouse closest to your delivery address, we’re able to keep our lead times short and shipping costs low.

Reducing Shipping Costs

We understand that cabinet shipping can be a significant part of your total cost.
If you’d like to explore lower-cost delivery options or arrange pickup, please contact our team before or after checkout.

📧 Email: info@owlkc.com
📞 Phone: (708) 846-3432

We’ll gladly help you find the most efficient and affordable delivery solution.

Order Tracking

When your order ships, you’ll receive an email with a tracking number.
For freight deliveries, the carrier will contact you directly to coordinate delivery.

Receiving Your Order

Please inspect all items upon delivery.
If any damage or missing parts are found:

  1. Note the issue on the delivery receipt before signing.

  2. Take photos of the packaging and affected items.

  3. Contact us within 48 hours at info@owlkc.com.

We’ll resolve the issue promptly by replacing or refunding affected items.

Shipping Limitations

  • Currently, we ship within the continental United States only.

  • We cannot deliver to P.O. boxes, APO/FPO addresses, or international destinations.

Questions or Assistance

For any shipping-related questions or custom quotes, please reach out to us directly:
📧 info@owlkc.com
📞 (708) 846-3432